Samsung Galaxy tab not connecting with internet in my house

Asked By Keith A Bridges 10 points N/A Posted on - 07/06/2014

Hi everybody,
I recently owned a new Samsung Galaxy tab. I went to my friend's house, it was connected to the internet and worked properly. After that I came to my house with tab first time, but it is not connecting to the internet and getting this message: " Network disabled because internet connection is slow". I am using Dell internet. I don't understand whether it is a problem with my tab or with an internet connection. Can somebody please figure out what is the problem?
Thanks.

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Answered By Gather Hydty 0 points N/A #191279

Samsung Galaxy tab not connecting with internet in my house

Hi Keith A Bridges,

I am sorry to hear that you are experiencing these problems with your Samsung Galaxy Tab.

You connected to your friend's internet without problems, this may simply mean that the problem lies in your internet connection at home.

Solution One:

1. Unplug the internet router from the power outlet.

2. Wait about 30 seconds and then plug the router into the power outlet.

3. Once the router reboots fully, please try connecting your device to the internet.

If the above method does not solve your issue…..

Solution Two: Contact your internet service provider.

The problem may lie in a faulty internet service. To verify that your internet service is operating properly, please contact your ISP.

Outline the issue you are experiencing to them and let them guide you through the troubleshooting steps. The contact number for Dell internet can be found by locating their listing in the local telephone directory.

Thank you

About Gather Hydty

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• Posted on - 11/08/2014
• Question Category: Mobile Browsers