Samsung Galaxy SGH-I337 does not support initialising

Asked By Patrick B Elliot 0 points N/A Posted on - 12/27/2013

Hi tech savvy,

I try to upgrade my phone Samsung galaxy using Kies, which I downloaded from Samsung site. It is giving me an error and also I tried it manually but no luck still I am getting this error. I want to update this firmware, anybody experienced this problem before? Help to resolve this issue. Thanks.

Model Name:SGH-I337

‘SGH-I337’ does not support initialisting.

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• Question Category: Mobile Software

Answered By Nichols Fryman 15 points N/A #178281

Samsung Galaxy SGH-I337 does not support initialising

Hi Patrick,
The error is because Kies and Samsung drivers are not supported on some devices.
To resolve this error follow the steps mentioned below:
1) Uninstall the antivirus from the phone
2) Turn off the Firewall software from the computer
3) Use the USB ports for the connection with the device
4) Check that the Kies account has the administrator permissions
5) Run the Kies software by logging into the system as an administrator
6) Start the software uploading process through the system
7) After the uploading process is completed, restart the system

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• Posted on - 12/27/2013
• Question Category: Mobile Software