Samsung Galaxy Prevail not charging

Asked By 10 points N/A Posted on -
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I have a Samsung Galaxy Prevail. Sometime when I plug the phone to a charger I've got a following message: Unable to charge non-supported battery see user manual… Any help pls…

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Best Answer by Carl Jack
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Answered By 10 points N/A #143417

Samsung Galaxy Prevail not charging

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Hello Paul,

If you were using a different charger that is not meant for Samsung Galaxy prevail then it is possible to get such a problem from an electronics point of view.

As to whether the problem is fixable, I highly doubt that unless you just obtain a new battery. That issue with batteries is there, but the problem is that they are not known by the service centers. So in your case I highly suggest that you get another battery or try contacting the support center and see if they might have a remedy for you.

Hope this helps.

Regards,

Carl

 

Answered By 5 points N/A #143418

Samsung Galaxy Prevail not charging

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Have you tried to use another charger and plug it to your phone and a new battery to test if you will be getting the same message? If you will not get the same message again, this is probably because of a broken charger or the battery itself. If you are still receiving the same message, then the problem would be your phone. Check if you still have the warranty and bring it back to where you bought it. I heard there are a lot of Samsung Galaxy Prevail users are encountering the same issue.

Answered By 590495 points N/A #302371

Samsung Galaxy Prevail not charging

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The Samsung Galaxy Prevail is a 3G Smartphone operating on 2G and 3G network bands using CDMA and CDMA2000 technologies. It is not a GSM device therefore it will not work on any GSM network worldwide. It was announced to the public and released on April 2011 measuring 113 x 57 x 12 millimeters and weighing 108 grams.

Samsung Galaxy Prevail

It uses mini-SIM card and has TFT capacitive touchscreen display with 256K colors at 320 x 480 pixels screen resolution. It supports multi-touch and runs on Android 2.2 Froyo powered by Qualcomm MSM7627-3 chipset and 800 MHz processor. It supports microSD expandable up to 32 GB. It has 117 MB internal storage. The primary camera supports 2 megapixels featuring geo-tagging.

It supports 320p video recording and doesn’t have a secondary camera. It has 3.5-millimeter jack, Bluetooth 3.0 with A2DP support, GPS with A-GPS support, and microUSB 2.0. It doesn’t have Wi-Fi and FM radio. It has built-in accelerometer, proximity, and compass sensors. The pre-installed web browser supports HTML. Java is supported via Java MIDP emulator.

It runs on removable Li-Ion 1500 mAh battery with standby time up to 216 hours and talk time up to 6 hours 30 minutes. It is available in black color. If you see that error when charging the phone, check if the battery is the one designed for your phone. If it is from another phone, purchase a new battery designed for Samsung Galaxy Prevail.

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