Read Access to Active directory failed

Asked By Waema 10 points N/A Posted on - 07/01/2011

Hi all,

When setting up a new active directory sources, the system is generating the following error,

Grant Read permission on the domain controller for this user.

Read access to Active Directory failed. LDMS requires read access for user management functionality.

The problem came up when trying to set up a new user with administrator rights on LANDesk but after adding them to my LAN desk administrator group, the user is not still able to log in to LAN Desk.

The account that I am using does have read rights; this is a new installation of LDMS 9.0 with SP2 and not an upgrade. Uninstalling and re installing the LDMS has not proved of any use.

I need help on how to solve these problems as soon as possible. Any help will be greatly appreciated.

Thank you.

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Answered By Rob12 0 points N/A #115732

Read Access to Active directory failed

Grant read permission on the domain controller for this user. Read access to Active Directory failed. LDMS requires read access for user management functionality” is a common error when adding a New Active Directory source.

The best thing to do is to grant the user enough access to read and traverse the Active Directory.

Try to do the steps below.

• Open the Active Directory Users and Computers. Then Right Click on the domain root (“sampledomain.com”) and choose Properties.
• Click the Security tab then specify the Service Account you should use to read the Active Directory.
• Click the Advanced tab in order to access special permissions.  Unclick the Read permission and click Advanced, then click Add and specify the same exact user account again.
• Make sure to put a check on the List Contents and Read All Properties. And on the Apply onto box, this object and all child objects should be selected. Finally, click Ok. See if it works.

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• Posted on - 07/13/2011
• Question Category: Exchange Server