The print processor does not exist- Unable to install the printer

Asked By fhsjmcywh 0 points N/A Posted on - 07/22/2016

Hi. I have been trying to install the HP laserjet printer but get the error “unable to install printer, the print processor does not exist”. I have tried using the usb connection also but it is not working. I also tried installing it on a new PC but got the same error message. OS being used is Windows 7(32-bit). What steps can be followed? Thanks in advance.

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Answered By Eranda Shkurti 230 points N/A #161960

The print processor does not exist- Unable to install the printer

Hi. It seems like a hardware problem. The steps that can be followed to solve the issue are as follows-

1) In the local printer dialog box, click on local printer

2) Click on create a new port under the printer port option>select standard TCP/IP port>Next

3) Make sure that the printer is turned on and configured in the wizard of Welcome to add standard TCP/IP printer port>Next

4) Enter IP address of the printer or its hostname.

5) From the list of printer models select the driver you own>Next

6) On the next window that opens up, the name of the printer will be highlighted>Next

7) Type in the printer name

8) Select yes to make the printer default>Next

9) After this, box will appear to test the print button

10) Click on yes to print the page

11) At the end of the installation, select Finish

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• Posted on - 07/22/2016
• Question Category: Server Software