Please install Citrix Receiver and then run the Dazzle

Asked By Michael A Washington 10 points N/A Posted on - 09/03/2012

 

Dear Guys,

I have been trying to install Citrix Dazzle 1.1.2.18299 on Windows x64 system. I am aware that it requires Citrix receiver as a prerequisite for the installation.

Citrix receiver is already there on my system but the Dazzle is still have tough time locating it and yields the error as given below.

Citrix Dazzle plug-in

"Citrix Receiver is required.

Please install Citrix Receiver and then run the Dazzle installer again. This installer will now exit."

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• Question Category: Server Software

Answered By Fenster Maxine 5 points N/A #132641

Please install Citrix Receiver and then run the Dazzle

Hello,

Michael A Washington

According to your system error image, First of you install the Citrix receiver (latest version is 2.1.45663.0) in your workshop. then install the citrix dazzle installer.

Go through the below instructions and try to change the properties of citrix, Then it will work fine.

Cause:

1.       Dazzle installer checks for below registry for detecting Receiver exciting.

1.       HKEY_LOCAL_MACHINESOFTWARECitrixReceiverInstallTime

                            2.       However, on x64 bit systems this key will be located under Wow6432Node as shown below:

                            1.       HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrrixRecieverInstallTime

 

Fix:

Create the below registry key and run the Dazzle installer.

HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrrixRecieverInstallTime

Command line fix:

C:> reg add “HKLMSOFTWAREWow6432NodeCitrixReceiver” /v InstallTime /t REG_BINARY /d 00000000

The Operation Completed Successfully.

C:>

I hope it may helps you . Thanks!

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• Posted on - 01/22/2013
• Question Category: Server Software