By-passing the sim password for sun

Asked By aracelirystal 0 points N/A Posted on - 10/08/2012

My friend owns a pre-paid sun cellular, he lost his original card that has the PUK and PIN, how can he bypass the sim password for sun?

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Answered By Dawn Andarson 5 points N/A #197267

By-passing the sim password for sun

Hi,

Good Day!

As per that incident there could only be 1 option left since the original card wherein the PUK PIN would be located is missing, you could call the SUN Cellular Hotline at the ff no.:

Toll-free from you Sun Cellular mobile phone: just dial 888

or by using a landline, call (02) 395-8888.

Note that, you should be firm in answering whatever questions they might throw you for them to comply with their security.

Thanks.

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• Posted on - 10/08/2012
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Answered By Johnston Vanarsdale 0 points N/A #142152

By-passing the sim password for sun

 

Hi there,

 

Is your friend a postpaid or prepaid subscriber? 

 

If you're friend is a postpaid user, let him/her just call the SunCellular hotline and let him/her authenticate his/her identity and they will give his/her PUK for the sim card right away. 

 

Same if he/she is a prepaid user, just give them a call but since prepaid sim cards do not require registration, there is no way the telco can verify his/her identity and ownership of the sim card.

 

It would also be better if you write an affidavit of loss for the PUK and send a request to your provider.

 

For immediate assistance, please contact the Sun Cellular Hotline

Toll free from your Sun Cellular mobile phone : 200

Landline : (02)395-8000

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• Posted on - 05/18/2013
• Question Category: Mobile Software