Outlook reliability Problem with SBS 2003, Exchange Server 2003

Asked By AlexanderGRogers 0 points N/A Posted on - 06/04/2013

Hi,

Some of my clients, when they try to open Outlook, keeps receiving the following message: “The file x:Outlook ArchivesOutlook.ost cannot be opened”, but after they restart the computer everything is working as it should. Sometimes Outlook shows that there are no messages, and after a while it shows that you actually have a lot of them.

Do you think this is happening because clients use SBS 2003, Exchange Server 2003, Outlook 2007?

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Answered By Davidson Mudge 0 points N/A #170647

Outlook reliability Problem with SBS 2003, Exchange Server 2003

Hi Alexander,

This issue can be an inconsistent connection to your Local Network, upon checking the error it points to a map drive. If network connection fluctuates chances are the it affects the performance of outlook in opening mapped connection.

Maybe try to map your PST files in UNC way or a long way as it finds the root drive on where the PST file is since it would be a direct connection unlike with mapped drive it has an additional step of looking for the connection first rather than connecting directly.

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• Posted on - 06/08/2013
• Question Category: Misc Software