Outlook error : “Cannot start Microsoft Office Outlook”

Asked By Shiela_Avila 0 points N/A Posted on - 11/13/2011

Hi! I am having some trouble with my Microsoft Outlook 2003 and I am hoping you could help me. I recently installed MS Outlook 2003 and it worked just fine. I then transferred data and settings from my old computer running on Windows XP using the Windows 7 startup program and now MS Outlook would not open. I keep on getting the error message saying “Cannot start Microsoft Office Outlook. I am unable to open my Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." I tried reinstalling Microsoft Office 2003 and then ran fix Office 2003 but it did not yield any positive results. The rest of the Microsoft programs are working just fine. Do you guys have an idea how I could fix this? Thank you in advance.

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• Question Category: MS Outlook

Best Answer by Zorian Crust

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Answered By Zorian Crust 80 points N/A #109905

Outlook error : “Cannot start Microsoft Office Outlook”

Hi Sheila,

The file that maintains the Navigation Pane settings may be corrupted that's why you encountered such error. The file that I am talking about is profilename.xml which the is the  profile name of your MS Outlook. The file maybe stored in C:Documents and SettingsUSERNAMEApplication DataMicrosoftOutlook if you are using Windows XP or C:UsersUSERNAMEAppDataRoamingMicrosoftOutlook if you are using Windows Vista or Windows 7. The file has been corrupted when the file size is 0kb.

To solve your issue, just go to FIX IT FOR ME section. Click the run file download in the dialog box and just follow the instructions in this wizard. I hope that it helps you solve your problem.

 

-Zorian

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Answered By Clair june 15 points N/A #109906

Outlook error : “Cannot start Microsoft Office Outlook”

Instead of transferring the installation from the Windows XP machine to the Windows 7 machine, why don't you have a fresh installation on the Windows 7 machine instead? Many Windows applications, or many applications in different operating systems for that matter, do not only save the installation files in the Program Files folder, some are also saved in the system32 folder, shared folders and others. If these files are not transferred properly to the right folders and paths, the installed program may give you some errors because the other files would seem missing when the program looks for them. After creating a fresh installation, just have a copy of the .PST file on the Windows 7 machine and add the copy so that there wouldn't be problems with it.

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• Posted on - 11/15/2011
• Question Category: MS Outlook