Not enough access to the Windows registry key: Winlogon/Notify/klogon

Asked By krystlejharris 20 points N/A Posted on - 07/30/2012

Hi experts,

Please help me. I had installed security internet security 2011 in my Pc but I have noticed that 2012 is out.

Then I uninstalled kaspersky 2011 by kaspersky official uninstaller. However kaspersky now gives me an error message saying that I have not enough access to the windows registry key: Winlogon/Notify/klogon’

Then I created an error message report with avptool2010 and also mail it to 911kaspersky.

I have notified to set a script so that it can fix the issue, it told me to reboot the Pc but no solution was made.

Error screenshot:

Kaspersky Internet Security 2012

Error 1402.Could not open key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows

NTCurrentVersionWinlogonNotifyKlog

on. Verify that you have sufficient

access to that key, or contact your

support personnel.

                         OK

Need your help.

Thanks.

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• Question Category: Anti-Virus

Best Answer by Phoeba Walsh

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Answered By Carl Jack 10 points N/A #140274

Not enough access to the Windows registry key: Winlogon/Notify/klogon

Hi Krystle,

There may be some file of the Kaspersky internet security 2011 still on your computer, and now they are colliding with the Kaspersky internet security 2012 files hence causing the problem. What you will therefore need to do is the following:

• On your computer go to Program Files.
• Look for kaspersky 2011 file if it is still there and get rid of it.
• You might as well just check the control panel to ensure that you uninstalled it successfully.

After the above process, you will need to  make sure that your computer does not have registry files associated with kaspersky 2011. Do the following:

• Install CCleaner.
• Run it and use it to fix all registry problems on your computer and clear unused registry entries.
• After that you can install Kaspersky Internet Security 2012.

Regards

Carl

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Best Answer

Answered By Phoeba Walsh 5 points N/A #140275

Not enough access to the Windows registry key: Winlogon/Notify/klogon

The usual case for this scenario is that you do not have enough rights when you run the application installer for it to modify the registry. You should run it as admin.

To do this right-click the installer and select Run as Administrator from the dropdown menu. That should do the trick.

If it does not then probably someone or something (virus) has managed to block all access to modifying the registry. To ensure this has not happened you need to:

1) Hit Win+R

2) Type gpedit.msc in the box and hit enter

3) Go to User Configuration tab

4) Then to Administrative Templates

5) Then System

6) The Prevent Access to Registry Editing Tools

7) Make sure it is DISABLED.

If it were enabled then that's why the error had occurred.

I hope this helps.

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• Posted on - 08/13/2012
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