Need help installing Microsoft Office for Mac 2011

Need help installing Microsoft Office for Mac 2011

Hello Drew Argen,

First of all ensure that you are running the latest version of Operating system.

Actually what happens is that when you start the system in normal mode, multiple services and application start running in the background like, Antivirus, system processes, system utilities etc which interferes with the installation of office. In order to work around this, you must start your system in safe mode (By pressing the shift key at the start of system) and log on with an administrator account.

Now try to install the office, if the installation finishes without any error, this means that the background program or services as mentioned above were interfering with the installations.

If you still observe the issue, then start the system in normal mode and then perform the following steps one by one:

1- Create a new user with admin rights and try to install the office, if the installation is performed successfully then the issue is with the existing user rights and not system wide, you must contact Apple support to ask the issue with the user account, or you can Re-name your new account as the actual user account you want to use.

2- If the problem persist, then try the installation after disabling YOUR ANTIVIRUS.

3- If you still get an error, then a possibility is with the language preferences of your system, O/S MacOS X 10.5 (Leopard), (Traditional Chinese, Simplified Chinese, Korean, Tibetan). To check this, start the office installation, click on CUSTOMIZE, in the installation choice tree expand Microsoft office xxx, expand proofing tool, click to clear the Norwegian check box, and then click install.

4- After installation, click on the apple icon on the top, and click system preferences, personal, International, in the languages list select a language other than the four mentioned above, click on the new language and drag it to the top of the list. Close the window.

5- Log out and then log in back with the same account. And again install the office again, and then perform the steps mentioned in serial four above BUT now drag the original language to the top of language list.

Your issue should be resolved by now.

PT