Cisco webcam won’t work with new HP computer

Asked By Elizabeth Baker 200 points N/A Posted on - 07/18/2011

 

Hi Elizabeth,

 

This could be arises because you did not restart MY Computer after unplug your webcam and plug it back.

 

To make the webcam work again, you could simply try to quit and restart My Computer.

If this still does not work, restart again. Microsoft has already confirmed this as a bug.

 

Hope this could help.

 

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Best Answer by Alexa Royce

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Answered By Alexa Royce 0 points N/A #111490

Cisco webcam won’t work with new HP computer

 

Hello Elizabeth,

 

This error might be caused by an uninstalled driver on your computer. Make sure that the driver for your camera is on the device manager. 

 

To check it, please do the following steps for windows xp:

1. Click on the "Start" button.

2. Right click on "My Computer".

3. Select on "Properties".

4. Click on the "Hardware" tab.

5. Click on the "Device Manager" button.

6. Look for Camera and take a look at its driver. Make sure that it has your camera's driver. 

 

If not, please install the driver of your camera. You should the CD that comes with the camera when you first bought it. If you do not have the CD anymore, kindly call your camera's manufacturer and ask them where to download the driver for your camera.

 

– Alexa Royce

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• Posted on - 07/18/2011
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Answered By itgrad 0 points N/A #111491

Cisco webcam won’t work with new HP computer

The first thing you need to do when you are using new hardware is to check whether the driver for that hardware is already installed in your computer. You can do this by going to my computer, then properties, then device manager, and check if there is a missing installed driver in your computer. You can verify if there is a driver missing if you can see a question mark with a yellow  fontcolor of it. If so happen that you have seen one of those question mark, click on the device to which it is referring to and find a driver for that device. You can find it online by just downloading it considering the name and model of that device or you can install it manually if you still have their driver. The driver is commonly with the hardware as you buy them.

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• Posted on - 07/19/2011
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Answered By Janine08 5 points N/A #111492

Cisco webcam won’t work with new HP computer

Hi Elizabeth, this problem may occur if you unplug the imaging device and then plug it back in without restarting My Computer. To work around this problem, quit and then restart My Computer. If this does not resolve the problem, restart your computer. Microsoft has confirmed that this is a bug in the Microsoft products. Hope this will help 🙂

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• Posted on - 07/22/2011
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