Asked By
Bowin
210 points
N/A
Posted on - 05/30/2011
My officemates had upgraded his Microsoft Outlook Express into Microsoft Outlook 2007 because of the latter’s more amazing new features. When he tried to send emails, he got this error message “Receiving reported error (0x8004060C): The message store has reached its maximum size.
To reduce the amount of data in this message store, select some items that you no longer need, and permanently (SHIFT + DEL) delete them.” Of course, my friend was quite frustrated in this situation because he thought that the newest version of Microsoft Outlook could be able to manage of sending larger size of documents considering the fact that the nature of our work requires a faster environment and could manage to send bigger size of files.
"Receiving reported error (0x8004060C): The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently (SHIFT + DEL) delete them."
Can you help me please in this problem? Please also enlighten me on how we can send bigger size of emails using some computer software available today. Thank you.
Answered By
Kathryn
0 points
N/A
#111645
Microsoft Outlook Cannot Send Bigger Size of Emails
Hi Bowin,
You mentioned that you were unable to send an attachment even though you already upgraded your Outlook to a newer version. You may want to check the following details which may have something to do with your issue:
-
Is the attachment more than 1MB?
-
Does your office server have a limit when it comes to sending attachments?
-
Do you have a lot of mail on you Outlook?
-
Have you created a PST folder?
Usually, companies limit the amount of files sent over the server because it affects the speed of the server. And, since your Outlook uses the memory on your computer, then if you have a lot of mail, it makes the process slower and at times, we are unable to send emails.
One thing that you can do is to zip the file before sending the attachment or attachments. Zipping the file compresses it's size. For example, I have an audio file that is 7.6 MB in size, when I zip it, it is compressed to 5.46 MB.
You can also create .pst folders to manage your mailbox size.
1. Click on File then choose DATA FILE MANAGEMENT.
2. Another window will open that says Outlook Data Files. Just click on the folder you want to create.
-
Office Outlook Personal Folders may not be compatible with newer versions.
-
Outlook 97-2002 Personal Folders are compatible with newer versions of Outlook.
3. When you click on OK, a window will pop-up and will ask you to create a file name for your new PST folder. Just type in a file name and you can also choose which folder you want it saved to, or you can just use the default Outlook folder.
4. This new PST folder will serve as an extra folder to manage your mail.
-
You can also archive your older mail by initiating a "Mailbox Clean-up." Just click on Tools, then choose Mailbox Clean-up and it will archive your older mail. You can also change the settings so that it automatically archives older mail and larger mail.
-
It would also be best to clean out your Outlook on a daily basis such as deleting unnecessary sent items, deleted items and other mail. Always initiate an "empty deleted items" process after deleting files. Just right-click on the deleted items folder then choose "empty deleted items."
Microsoft Outlook Cannot Send Bigger Size of Emails
-
When sending bigger files in Outlook 2007, the attachment should not exceed 20MB. The data should not exceed to the maximum allowable attachment, because most email provider has maximum quota when sending bigger files.
-
If it exceed to the maximum attachment, email usually get stock to the outbox and email became not responsive and often gets error message 0x8004060C.
-
Outlook 2007 has to be in work offline modem and delete or transfer the file to the draft folder to become accessible again.
-
If the file is important, and you really need to send it, you still do so but this needs to be compressed.
You can use the compressed software, WinZip is one a good example to lower the file data.
