Microsoft Outlook Cannot Send Bigger Size of Emails

Microsoft Outlook Cannot Send Bigger Size of Emails

Hi Bowin,

You mentioned that you were unable to send an attachment even though you already upgraded your Outlook to a newer version. You may want to check the following details which may have something to do with your issue:

• Is the attachment more than 1MB?
• Does your office server have a limit when it comes to sending attachments?
• Do you have a lot of mail on you Outlook?
• Have you created a PST folder?

Usually, companies limit the amount of files sent over the server because it affects the speed of the server. And, since your Outlook uses the memory on your computer, then if you have a lot of mail, it makes the process slower and at times, we are unable to send emails.

One thing that you can do is to zip the file before sending the attachment or attachments. Zipping the file compresses it's size. For example, I have an audio file that is 7.6 MB in size, when I zip it, it is compressed to 5.46 MB.

You can also create .pst folders to manage your mailbox size.

1. Click on File then choose DATA FILE MANAGEMENT.

2. Another window will open that says Outlook Data Files. Just click on the folder you want to create.

• Office Outlook Personal Folders may not be compatible with newer versions.
• Outlook 97-2002 Personal Folders are compatible with newer versions of Outlook.

3. When you click on OK, a window will pop-up and will ask you to create a file name for your new PST folder. Just type in a file name and you can also choose which folder you want it saved to, or you can just use the default Outlook folder.

4. This new PST folder will serve as an extra folder to manage your mail.

• You can also archive your older mail by initiating a "Mailbox Clean-up." Just click on Tools, then choose Mailbox Clean-up and it will archive your older mail. You can also change the settings so that it automatically archives older mail and larger mail.
• It would also be best to clean out your Outlook on a daily basis such as deleting unnecessary sent items, deleted items and other mail. Always initiate an "empty deleted items" process after deleting files. Just right-click on the deleted items folder then choose "empty deleted items."