Microsoft Office Outlook cannot access the specified folder

Asked By 0 points N/A Posted on -

Hello everyone?

I have been set up as a delegate to several division mangers, so that I can see their emails and respond.
We are running a small Business Exchange Server 2003 and the computers in our office have Outlook 2007 installed while others have outlook 2003 installed.
The problem I am experiencing is that I am only seeing two of the inboxes. I get an error message: "Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. The operation failed. An object cannot be found” When I try to open other users inboxes from my computer.
Is there a limit to the number of users I am delegated to because I have checked and all the users computers are set up the same way?
Answered By 0 points N/A #181499

Microsoft Office Outlook cannot access the specified folder


Hi William,
The error is because permissions are not assigned to the user.
There can be more than one solution to resolve this error:
Solution 1: Login to Office 365 using the Administrator account.
1) Go to the Office 365 admin center users and groups, search for Manager email account
2) Once you find your Manager's email account, Click the link to view the details
3) click on 'More', Click 'Edit Exchange Properties' to load to the next page
4) Click 'Mailbox delegation', Select 'Full Access'
5) Click 'OK'
6) Click 'Save'
Solution 2: Manager's MS Outlook
1) Open 'MS Office' program
2) Click on File, Info, Account Settings, then Click 'Account Settings'
3) In 'Account settings', Email Account, Click 'Change More settings'
4) In Microsoft Exchange, Click 'Advance'. Click 'Apply'

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