Microsoft Office 2011 Outlook Problem in Mac

Asked By otis hartwell 40 points N/A Posted on - 08/22/2012

Hi,

In the new Office Mac ’11 I am working hard to set up an Outlook account. In my company they use Exchange ’10. My device has been upgraded to the version of 14.1.3 and I have connected my email address for work in Outlook but no satisfactory outcome found. It is possible to get access in my mail by website mail and by my iphone but I can not do that by my Mac. I had started freshly again from the beginning but they asked for service pack 1 to be installed but though I am already using it so what is the reason that I'm experiencing this issue? Please help. Thanks.

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• Question Category: Apple OS

Answered By Carl Jack 10 points N/A #147511

Microsoft Office 2011 Outlook Problem in Mac

Hallo Otis,

If you have already installed service pack 1 on your computer, and the error message still demands that you install service pack, the issue could be as a result of the following:

• The Microsoft Office 2011 service pack 1 that you have installed has issues, which could be in the setup application or could be as a result of a problem during the installation.
• You will therefore need to try uninstalling the Microsoft Office application and then after that try reinstalling it.
• In case the error still persists after that, you will need to get another setup application and then use it for installation for it seems the one you are using right now has issue.

Regards,

Carl

 

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• Posted on - 08/22/2012
• Question Category: Apple OS