Media Player Refuses to play files

Asked By Skinner 200 points N/A Posted on - 05/30/2011

 

 

 

1.  I have a problem with my media player because it won’t play anything.

2.  I am using Windows 7 32bit and my media player will not play any files at all be that a video or audio. It is not something that started off from the start in fact it started a few days back.

3.  I looked up media player on Microsoft website and they only seem to have that available for windows XP users. I just need to know how to uninstall my windows media player because I can’t seem to find it in the control panel.

 Thanks in advance for any help.

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• Question Category: MultiMedia Applications

Best Answer by mackycarandang

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Answered By mackycarandang 0 points N/A #110388

Media Player Refuses to play files

I have read that you want to uninstall your windows media player on your windows 7 computer and I have here some steps that might resolve the problem: Note: Uninstalling windows media player also disables windows media center since this is the software that it uses to operate. *click 'start' *right above the start button, you'll gonna see a white bar that says, 'search programs and file', type in: windows features and hit ENTER * In the "windows features" dialog box, look for 'media features' and then expand it * Clear the 'windows media player' check box * After unchecking all the boxes a pop up message will appear saying, "The following windows feature will also be turned off because they are dependent on windows media player" *click 'yes', then windows will begin uninstalling the media player *restart the computer If you wish to reinstall it again have the steps as well: *click 'start' *right above the start button, you'll gonna see a white bar that says, 'search programs and file', type in: windows features and hit ENTER * In the "windows features" dialog box, look for 'media features' and then expand it * Check all the boxes on the 'windows media player' check box * click 'OK' * wait for the process to finish and you have the windows media player installed again.

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Answered By GraceA 0 points N/A #110389

Media Player Refuses to play files

Hi!

As a suggestion, instead of uninstalling your Media Player, you can downgrade it to Windows Media Player 11.

To do this, follow these steps:

1. You have to download “Windows Media Player 11 Installer for Windows 7”
2. Click on “Start” button and type “services.msc” in Windows 7 and press Enter.
3. Look for “Windows Media Player Network Sharing Service” and press Stop.
4. Back up the following files:
   1. All the files found in C:Program FilesWindows Media Player.
   2. All the files in C:Program FilesSystem 32 that begins with “wmp”.
   3. The file ‘wmploc.dll.mui” found in the folder System 32en-us.
5. Open and run the downloaded Windows Media Player 11 Installer for Windows 7.
6. In the opened registry editor, delete this registry key “HKEY_LOCAL_MACHINESSoftwareMicrosoftMediaPlayerSetupInstalled Versions”.
7. Restart your computer.

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• Posted on - 07/23/2011
• Question Category: MultiMedia Applications