I’m receiving the error message “Error 1305

Asked By larryiresto 30 points N/A Posted on - 08/27/2012

 

Hello,

I’m receiving the error message "Error 1305. Error reading from file c:usersnamelocaltemp._msige52googleearth.msi. Verify that the file exists and that you can access it." when trying to update Google Earth. To fix this problem I uninstalled the Google Earth software and tried to reinstall it but I received the same error.

The next step I took was running CC Cleaner on the Registry followed by restarting my PC and using msicu to check for other versions of Google Earth. Even after taking all of these steps, I still can’t install Google Earth. I’m using Windows 7 Professional and am the only one using this computer.

Which other steps can I take to try to install Google Earth?

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Answered By Carl Jack 10 points N/A #136417

I’m receiving the error message “Error 1305

Hello Larry,

To resolve that issue, you will need to do the following:

• Try uninstalling Google Earth in  case it is available in the Add/Remove Programs listing, and then after that do a clean install.
• You will also need to delete any existing googleearth.msi files in case they still exist on your computer.

To run the Windows Installer Cleanup, use the following procedure:

• On your computer click Start > Settings > Control Panel.
• And then double-click Add or Remove Programs.
• After that scroll down and then select "Google Earth".
• You will then click Remove, and then Yes, and then Finish.
• You will need to download and run the Windows Installer CleanUp Utility.
• In order to uninstall the version of Google Earth you have, you will need to choose it from the list and then click Remove.
• After that upgrade to the latest version from here: https://www.google.com/earth/download/gep/agree.html

Regards,

Carl

 

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• Posted on - 08/27/2012
• Question Category: Internet