I cant access to the RealPlayer Plus

Asked By Bertha Griffen 30 points N/A Posted on - 08/08/2012

I have just subscribed to Real Player plus just a moment ago but when I have signed in,

I cant access to it. I wish somebody to help me on this.

Thank you

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• Question Category: MultiMedia Applications

Best Answer by Carl Jack

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Answered By Quastin Alger 10 points N/A #142952

I cant access to the RealPlayer Plus

I have read you situation and I know very well that if you singing to Realplayer you will be able to access all that features.

You have to use the correct version when you still have problem delete it and clear you cookies then you reinstall again.

Also with other version you have to go online and sign in before you can use those features.

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• Posted on - 08/08/2012
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Answered By Carl Jack 10 points N/A #142953

I cant access to the RealPlayer Plus

Hello Bertha,

Here are some solutions to help you solve that problem:

Solution 1
You may be trying to access content that has been removed from the Internet by the content provider. And therefore if you have gain access to other media links on a site, that could be the most probable cause of the problem. In that case you will need to report the issue to the site administrator so that they can fix it.

Solution 2
When you attempt using the RealPlayer AutoUpdate feature you may get such a problem. You, may try rectifying the problem using the AutoUpdate feature at an alternate time of the day. It may also be a temporary problem that occurs during "peak hours when network traffic is highest.

Regards,

Carl

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• Posted on - 08/08/2012
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Answered By Sufika Sanjso 0 points N/A #142954

I cant access to the RealPlayer Plus

Real player plus shows you some error message when its not completely updated.

If you updated the whole file correctly and install, there’s no chance for an error.

If you are a registered real player Plus user, you should be able to access all the premium features of RealPlayer.

First thing is, make sure you're signed in to RealPlayer and are using the correct version.

If the problem persists, you may need to delete and reset cookies.

Hope that might work for you.

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• Posted on - 09/20/2012
• Question Category: MultiMedia Applications