Help forgot Apple password?please help me retrive it

Asked By Jeffrey M Santiago 40 points N/A Posted on - 08/08/2014

Hi guys, I have an apple account and previously I purchased apps and music through that account and my account is left with more $40 in it now I want to use that money again to buy more on iTunes but the problem is I forgot security questions of that apple account and whenever I log in it says to answer my security question then proceed please help me how to retrive back my security question or is there anyway to reset them?

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• Question Category: iTunes

Answered By Sharath Reddy 590495 points N/A #187621

Help forgot Apple password?please help me retrive it

If you can no longer remember the answers to your security questions for your Apple ID, the best way to go around it is to reset the questions. To reset your security questions, open your web browser then go to My Apple ID. Click “Manage your Apple ID” and then login. See image.

After signing in, click “Password and Security” located on the left side of the page. If you only have one security question, you can modify the question and answer now. But in case you have several or more than one security questions, select “Send reset security info email to [your rescue email address]”. After that, you will then receive a reset email from Apple. See image.

Follow the instructions stated in the email message to reset your security questions and then setup new security questions and answers. In case you don’t see the link for “Send reset security info email to [your rescue email address]” or you no longer have access to your rescue email address, at this point you may need to Contact Apple Support.

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• Posted on - 09/17/2014
• Question Category: iTunes