Getting gray spots on monitor While surfing

Asked By Christopher J Torres 0 points N/A Posted on - 07/12/2014

Hello everybody,

Recently I bought a new Toshiba Satellite L745-S4235 Laptop with Windows 7 Home Premium (64-bit). Everything looks fine with this laptop.

But the only issue is when I am browsing something I am getting some gray color spots on the monitor. I checked everything like antivirus, Drivers, GPU and monitor connections. Everything looks good. The CPU also not getting heated and it works normally.

Could not understand what is the problem here? Anybody encountered the same issue before? Please someone help me to figure out some solution regarding this? Thanks and best regards.

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• Question Category: Displays / Monitors

Best Answer by Riley Keith

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Answered By Bruce P Sharp 5 points N/A #193328

Getting gray spots on monitor While surfing

Hi there, if the problem is only when you are browsing internet then the problem is with the browser prprogram you are using and if you see the grey lines always onbthe monitor I mean desktop screen then try changing your screen resolution and check for the anti virus scan your PC completely. The problem can be solved easily when you give all the details like which browser you use also try updating your browser.

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• Posted on - 08/12/2014
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Answered By Riley Keith 0 points N/A #193327

Getting gray spots on monitor While surfing

Christopher,

 

If this only happens when you browse, I suggest to try with a different browser to check if the problem is still there.

 

Also, you can try reducing the resolution of the screen, you can do this on the device properties. Sometimes video drivers have some bugs and do this when the resolution is higher.

 

If this does not work, go to the service safe mode on your laptop. Restart it and use F8 to enter the menu. Choose safe mode with networking and try to browse from there. If the problem disappears, there is a program causing the issue.

Riley

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• Posted on - 08/17/2014
• Question Category: Displays / Monitors