Exchange server-failed to mount database ‘mailbox database’

Asked By thomas01 0 points N/A Posted on - 07/01/2011

Hi,

I noticed my Outlook was disconnected after a power failure and therefore incorrect shut down, so I checked the exchange server 2003. Then I noticed that the mailbox database is dismounted, all attempts to mount the database results in this error:

Microsoft Exchange Error

Failed to mount database 'Mailbox Database'.

Mailbox Database

Error: Exchange is unable to mount the database that you specified. Specified database: MBXSERVERFirst Storage GroupMailbox Database: Error code: MapiExceptionalCalFailed: Unable to mount database. (hr=0x80004005,ec=528)

OK

I have redirected my transaction log folder to another partition on my server that has a much bigger space so my database and transaction logs are on different partitions. Should I need to clean up my transaction logs? The tips that was given by the moderator is going to be a very helpful one which will be my guiding principle when cleaning up. I need help on setting it up, please.

Thank you!

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• Question Category: Exchange Server

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Answered By Seabert 0 points N/A #80467

Exchange server-failed to mount database ‘mailbox database’

Hi based on my best practice and analysis the following information can help you to bring up and make Exchange database mount.

This problem may occur if the DomainNameExchange Servers group is not assigned in the Manage auditing and security log user right.

Method 1: Run Setup /PrepareAD

Exchange Server 2010

1. Start Exchange Server 2010 Help.
2. Click the Contents tab, expand Deployment, expand New Installation, expand Preparing to Deploy Exchange 2010, and then click How to Prepare Active Directory and Domains.

Exchange Server 2007

1. Start Exchange Server 2007 Help.
2. Click the Contents tab, expand Deployment, expand New Installation, expand Preparing to Deploy Exchange 2007, and then click How to Prepare Active Directory and Domains.

Method 2: Add the Exchange Servers group to the "Manage auditing and security log" policy

To add the Exchange Servers group to the Manage auditing and security log policy, follow these steps:

1. Log on to a domain controller by using an account that has administrative rights.
2. Click Start, point to Administrative Tools, and then click Domain Controller Security Policy.
3. In the Default Domain Controller Security Settings Microsoft Management Console (MMC) snap-in, expand Local Policies, and then click User Rights Assignment.
4. In the right pane, double-click Manage auditing and security log.
5. In the Manage auditing and security log Properties dialog box, click Add User or Group.
6. In the User and group names box, type DomainNameExchange Servers, and then click OK two times.
7. Exit the Default Domain Controller Security Settings MMC snap-in, and then wait for this security setting to propagate across the domain controllers in the domain.
8. Restart the Microsoft Exchange Information Store service.

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• Posted on - 07/13/2011
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Answered By Clair Charles 15 points N/A #80468

Exchange server-failed to mount database ‘mailbox database’

You will need to run the Prepare AD command from the Exchange Server CD to prepare the Active Directory service for Exchange Server in attempt to solve the problem. To run that command, you have to note that the Exchange Server configuration in Active Directory will be restored. The following is the procedure for restoring the active directory in exchange server 2010:

1. You will need to start Exchange Server 2010 Help.
2. And then you will click the Contents tab,
3. And then you will expand Deployment,
4. And then expand the  New Installation option,
5. And then expand the Preparing to Deploy Exchange 2010 option
6. And lastly click on How to Prepare Active Directory and Domains, and follow the steps.

-Clair Charles

 

 

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• Posted on - 12/22/2011
• Question Category: Exchange Server