An error occurred using Adobe Reader

Asked By Raymond F Wagar 10 points N/A Posted on - 11/29/2013

Hi

I recently updated my Adobe Reader to version 10.1.4 but got the following error message when I tried to open some PDF files. It shows the insufficient data for an image. How can I avoid this problem? Do you have any idea to fix this problem? I would be grateful to you. Thanks in advance.

Adobe Reader

Insufficient data for an image 

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• Question Category: MultiMedia Applications

Answered By Kevin Lee 0 points N/A #175701

An error occurred using Adobe Reader

Hi Raymond,

This error displays due to issues in the Adobe Acrobat Reader functionality which is being used to open scanned documents or documents with JP@K images.

This particular issue has been fixed in the latest updates of Adobe Acrobat and Reader 9.5.3 and 10.1.5. Please refer Adobe Acrobat update and Adobe Reader update for downloading the latest updates.

The other alternative would be to change the settings of the zoom. Try reducing the zoom to fit to page aspect.

Navigate Edit > Preferences > Page Display > zoom > fit page.

Save the PDF once more in Acrobat using the PDF Optimizer using standard settings or the Reduced size PDF option.

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• Posted on - 11/30/2013
• Question Category: MultiMedia Applications