An error of MS office

Asked By jeremy ngo 20 points N/A Posted on - 03/29/2012

Hello Experts,

Whenever I try to open my MS Word by double clicking, the following error message appears.

It is attached below.

I need some help for this issue.

Thanks in advance.

Microsoft Word

Microsoft Word has stopped working

Windows can check online for a solution to the problem and try to recover your information.

Check online for a solution and close the program

Close the program

Hide problem details

Fault Module Timestamp: 4b8bae2e

Exception Code c0000005

Exception Offset: 000044b3

OS Version: 6.1 .7600.2.0.0 256.1

Locale ID: 1033

• Status: Open
• Question Views: 988
• Answer Count: 2
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• Answer Accepted: Yes
• Question Category: Microsoft Office

Best Answer by Tunacao_Caaron1

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Answered By Gabrielle Bocha 0 points N/A #110360

An error of MS office

Hi,

Were you doing well with your MS Word earlier? But now you face the problem. Or, You observed the problem from the beginning. However, your MS Office program is corrupted by virus and some important files may be lost.

You can install an updated antivirus if your recent version is backdated. Make sure your office program is compatible with the configuration of your PC or any other program that is not compatible with your MS Office program. If everything is ok, remove your existing MS Office program and reinstall the MS Office program carefuly. Restart your computer.

Then go to the task.

I hope you understand it.

Thanks.

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Answered By Tunacao_Caaron1 20 points N/A #110362

An error of MS office

Hey Jeremy ngo,

If you are facing this problem you have to run the Office in safe mode. After starting Office in safe mode you have to follow these steps.

To start Office in safe mode you have to follow these steps.

Click on Start and go to your MS Office. Press and hold the CTRL key on your keyboard and click on the MS WORD. A warning message will prompt, click on Yes and the office will install in Safe Mode.

Now you have to disable Add-ins in the MS word.

Now follow these steps:

1. On the upper toolbar click on file menu and select Options.

2. Now go to the Add-in. on the right side, at the bottom Click on Go button after selecting Com Add-in in Manage field.

3. Here you have to disable the Add-ins. After that close your office and you are done.

4. Now open the office as you open it normally. Check the box for Add-in one by one. That is with which we can find out which Add-in is creating problem.

Thanks.

 

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• Posted on - 03/29/2012
• Question Category: Microsoft Office