An error every time I used to communicate

Asked By Noble 0 points N/A Posted on - 12/05/2011

Hello Experts,

I recently encountered this error with no idea because some of my colleague just directly used my PC without permission.

I tried to scan it with Panda antivirus and detected some virus then try to quarantine it because that is the only option.

After I do restart my PC and start the chatting using Mirc the error appears again.

Please give me an advice with these! Thanks experts! 

Error displays!

 

Error

Error in memory block: #A5487F.

OK

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• Question Category: Chat/IM

Best Answer by heechang

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Answered By heechang 0 points N/A #118543

An error every time I used to communicate

Hi Noble, I will help you fix the problem.  

That error in memory block is caused by a malware, The aliases of that malware are W32/Fagot-A (Sophos), Worm/Fagot.1(Avira), W32.Petch (Symantec), W32/Petch.worm!irc (McAfee).

This worm delete some Window Registry Entries, Files and System Folders. The best thing that you can do is to restore your system from its previous state if you have a restored back-up of your system called Restore Points.

I'm assuming that you are using Windows XP

These are the steps:

1. Restart your Computer.

2, Press F8 simultaneously until you see the  Windows Advance Options Menu then choose Safe Mode.

3. Then press Enter and wait.

4. It will prompt you if you want to run Safe mode click Yes or use System Restore Option then click No

5. After choosing System restore Option then follow the prompt then start restoring your system to its previous state.

If this System Restore failed to fix your problem then you need to format your Computer and Reinstall your Operating System.

Thanks

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Answered By Thompson Locker 10 points N/A #118544

An error every time I used to communicate

Your computer has been infected with a virus that seems to have overpowered the Panda antivirus that you are using.

If you have not updated the antivirus lately, then I strongly advise that you do so and then try scanning the computer one more time and see if the antivirus can be able to capture the virus that has affected your computer.

In case the antivirus ceased to capture the virus, then I will advise you to do the following:

• Go to a site called www.malwarebytes.org and download a program called Malwarebytes Antimalware. It is a virus and malware removal tool that will search your system of any viruses and other suspicious programs and remove them.
• Install the application.
• Launch once the installation is done and use it to scan your system.

Malwarebytes Antimalware should successfully locate the viruses that are affecting your computer and you will delete them.

Regards
Thompson Locker

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• Posted on - 12/09/2011
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