Asked By
jcwood
0 points
N/A
Posted on - 02/22/2012
Hello! I have recently tried installed Microsoft Office Professional 2010. However, when the installation process reached Microsoft .NET Framework 4, it was not recognized by Norton Ghost 15 (V 15.1.0.36526). The following error message popped up during the install process:
Norton Ghost Installer Information
ERROR:Failed to have success running
InstallVSSProvider function in MSIInstallVSSProvider Function.
Any suggestions to fix this problem would be appreciated.
Thanks in advance!
Due to Norton Ghost 15 Error in installing Microsoft Office 2010
Dear Jcwood
According to the error message you got, you need to perform multiple steps on your PC depending on the version of your Windows whether it is XP, Vista or 7. You need to check the status of the Norton Ghost services, check the status of the VSS providers and writers, re-register the SymSnap VSS Provider files, restart the VSS service and lastly check the COM+ applications for catalog corruption. For a detailed description of the previously listed steps, please consider following this URL by Symantec Support in order to get your problem solved
Hope this may help you.
Best of luck
Answered By
jcwood
0 points
N/A
#100919
Due to Norton Ghost 15 Error in installing Microsoft Office 2010
Hi Tibor,
I have checked the status of the Norton Ghost,VSS and writers. Did also re-register the SYMMsnap f VSS, Restarted The VSS. It did helped me solve my problem. thank you.
