Cursor disappears in surface pro Microsoft laptop

Asked By Dennis A Rech 0 points N/A Posted on - 05/29/2015

Whichever might be the keyboard, the on screen one or the keyboard extension, my surface pro 3 makes the cursor disappear all together. Assume I am working on physical keyboard. If I close the keyboard and reopen it again, the cursor hides some where. How to resolve this issue? It is very irritating to open the mouse pad only because of cursor issue and it is not repeatable too to get a permanent quick solution. Any ideas on surface pro 3 laptops having issues while switching from physical keyboard to the on screen one? Please share your solutions.

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• Question Category: PC Laptops

Answered By Annet Fralance 0 points N/A #194318

Cursor disappears in surface pro Microsoft laptop

Many of the surface pro owners have had problem with cursor. Some of the owners have found that the cursor just disappears at random when they’re using the mouse. Some Surface Pro 3 owners have found that folding the Type Cover keyboard back makes the cursor disappear, and it refuses to return when the keyboard is flipped back around.

Solution:

• Remove and reattach the cover keyboard.

• Go to settings -> Change PC settings -> Update and recovery -> Check Now -> install update.

• Unplug other devices connected with surface pro. Other devices will disturb.

• Because of interference due to surrounding devices problem can occur. Try to change the location to reduce the interference.

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• Posted on - 06/02/2015
• Question Category: PC Laptops