Cannot accept internet certificate because the certificate authority is unavailable

Asked By shanninfortuno 0 points N/A Posted on - 02/23/2012

I am having a hard time figuring out why I am getting errors stating “Cannot accept internet certificate because the certificate authority is unavailable”, yet I have no intention of importing any certificate? I don’t really understand what this message implies in the first place and second how should I solve this situation in order for me to export my certificates? Please help me out.

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Answered By Galarpe Miloni 0 points N/A #97455

Cannot accept internet certificate because the certificate authority is unavailable

 

Hello Shanninfortuno. This error occurs if you do not select the option to "Include all certificates" when exporting the certificate from the browser. To avoid this error, use the following steps to export the certificate if using Internet Explorer: In Windows, select Start -> Settings -> Control Panel. Double-click "Internet Options" to open it, then go to the Content tab and click the Certificates button. On the Personal tab, highlight the certificate to export. Click Export. Click Next to continue in the Certificate Export Wizard. Select "Yes, export the private key." Select the button "PersonInformation Exchange – PKCS #12 (.PFX)" Select "Include all certificates…" If you do not select this, the error will occur. Select "Enable strong protection …" Click Next. Enter a password. Do not leave this blank or a different error occurs. Enter a file name and location. Click Next, then Finish to complete the export.

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• Posted on - 02/23/2012
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Answered By Partos heren 0 points N/A #97456

Cannot accept internet certificate because the certificate authority is unavailable

 

Hello you can over come this problem by the following steps

1. In Windows, select Start -> Settings -> Control Panel. Double-click "Internet Options" to open it, then go to the Content tab and click the Certificates button.
2. On the Personal tab, highlight the certificate to export.
3. Click Export.
4. Click Next to continue in the Certificate Export Wizard.
5. Select "Yes, export the private key."
6. Select the button "PersonInformation Exchange – PKCS #12 (.PFX)"
7. Select "Include all certificates…" If you do not select this, the error will occur.
8. Select "Enable strong protection …"
9. Click Next.
10. Enter a password. Do not leave this blank or a different error occurs.
11. Enter a file name and location.
12. Click next, and then finish completing the export.

Once you be inflicted with the by the book exported certificate, you can currently import it into the user's ID gather in a line using the procedure described in the Notes Help theme "Importing and exporting Internet certificates pro aid linking browsers

Thanks,

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• Posted on - 02/23/2012
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Answered By shanninfortuno 0 points N/A #97457

Cannot accept internet certificate because the certificate authority is unavailable

Thanks Partos Heren!

I followed the steps you gave in exporting certificates. Your solution really helped because the error messages were removed instantly.

Thank again. Thank you TechyV!

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• Posted on - 04/03/2012
• Question Category: Internet Development