Adobe Premiere Pro has encountered an error when opening

Asked By Jair Zachery 40 points N/A Posted on - 09/25/2012

Hi,

Have a look at the error message mentioned below. It is indicating that Premiere Pro has encountered an error.

Have you any idea for this error. Please help me.

Thanks in advance.

Premiere Pro has encountered an error.

[/Volumes/ BuildDisk/builds/ringo64/shared/adobe/

MediaCore/AudioRenderer/Make/Mac/../../Src/

AudioRender/AudioPrefetch.cpp-87]

• Status: Open
• Question Views: 6341
• Answer Count: 2
• Vote Up 1 Vote Down

• Answer Accepted: Yes
• Question Category: Photos / Graphics Soft.

Best Answer by Sandra R Butters

Go To Solution

Answered By Aquino Meman 30 points N/A #147090

Adobe Premiere Pro has encountered an error when opening

Hello.

This might be due to the registry errors. May be the registry memory has been relocated. You need to clean everything related to premier pro by using adobe cleaning tool. To know more about adobe cleaning tool and to download click on the link below.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Once you clean everything you need to again reinstall premier pro.

Thank you.

About Aquino Meman

Questions
1

Answers
291

Best Answers
59

• Vote Up 0 Vote Down

• Posted on - 09/25/2012
• Question Category: Photos / Graphics Soft.

Best Answer

Best Answer

Answered By Sandra R Butters 30 points N/A #147091

Adobe Premiere Pro has encountered an error when opening

Hello Jair,

The error problem you have mentioned, many people are facing the same this days. To resolve the problem you can try a few things. At first close the adobe premiere or any application is running. Then go to users then your user name (library/Preference/adobe/premier pro). Now rename the folder called 6.0 to old 6.0. After that, restart it again. Hope this time the error won't show up. You can also try the adobe cleaning tool.

Hope this will help.

Thank you. 

About Sandra R Butters

Questions
12

Answers
102

Best Answers
65

• Vote Up 0 Vote Down

• Posted on - 05/13/2013
• Question Category: Photos / Graphics Soft.