Adobe 13.1.2 Update shows error

Asked By abraham abraham 0 points N/A Posted on - 09/13/2013

I am a user of several Adobe products. I have Adobe 13.1.2 and I wanted to update it over the internet.

But during the update an error occurred that I couldn’t continue with the update. Has anyone had a similar issue? How can I solve it?

Error – This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of updates available.

If the problems persist, contact customer support for further assistance.

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• Question Category: Photos / Graphics Soft.

Answered By Olson Critchlow 5 points N/A #176861

Adobe 13.1.2 Update shows error

Hey Mr. Abraham,

It seems you may have deleted or moved one or more of the files in the package. Small files such as ‘readme’ etc when missing can prompt you with these errors. or that there may have occurred some unintended changes in the registry files.

To sort out such problems Adobe Labs provide a small “Adobe Reader and Acrobat Cleaner Tool “.

You can download it from here:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/index.html

It’s free and must be able to solve your issue.

 

 

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• Posted on - 09/15/2013
• Question Category: Photos / Graphics Soft.