Unable to print on a shared printer network

Asked By leon bennett 0 points N/A Posted on - 11/06/2011

I am sharing a printer on network computers but when I change the IP address on the main server PC that has Windows XP on it, I can’t print anymore using the other computer.  Previously, they are all in dynamic IP address but right now the main server is unreachable when I tried to ping it. Could you please tell me what is wrong with this set up?

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Answered By Mahesh Babu 20 points N/A #105649

Unable to print on a shared printer network

Hello Leon,

For the computers to be able to communicate with each other on the network, you need to have set them on the same domain name and work group. This you can confirm by right clicking on my computer and then properties. In the window that will come up check the domain and work group settings and ensure that they do not differ.

You should also ensure that the computers on the network are using the same gateways and DNS servers, just in case you have several gateways and DNS servers on the network. If the settings differ change them accordingly. Try searching the printer on the network again and see if you can find it.

Hope this helps.

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Regards
Mahesh Babu

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• Posted on - 11/06/2011
• Question Category: Printers