No of visitors who read this post: 1211
Type: Question
Author: Isabella sy
No votes yet

When I tried to start up my Dell laptop, I am receiving an error message caused by installation of the new hardware/software. When troubleshooting windows in Safe mode, it keeps saying that the System32\DRIVERS\isapnp.sys is corrupted/ missing. Also, I do not have the installation CD to try reinstalling Windows. How can I resolve the issue? Please help. 

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

#

The error seems to be occurring because they are some drivers that are required by the operating system that are corrupted, and therefore you will need to fix those errors. I will recommend that you use a registry fix application, and that I know is called ccleaner. You can download CCleaner for free online, install it and then launch it to fix the issues.

Once you have done that, there should be no problem. But just in case it persists, you will need to get the installation CD for the operating system and reinstall it. You can also find the operating system for free online from sites such as www.btjunkie.org, www.bitsnoop.com. You will just need to download the iso file from there and then burn it to a CD.

-Chalk Talk