Question: IT technician career role

The Information Technician is responsible in hardware and software maintenance. These services will ensure that all hardware and software is working properly.
An IT technicians also install and repair telecommunications equipment including telephone and Internet devices at customers' homes or businesses. He/she must possess a good communication skills to be able to communicate effectively with clients to quickly understand the complaints and explanations.
IT Technicians must be aware of new technologies and solutions. When there is a technical problem, the IT technician is the one who is responsible for determining and fixing the problem. Providing these services will ensure devices are working properly and correctly.