N/APosted on - 11/06/2011
I am attempting to create optional buttons extra helpful in a questionnaire to 2000 users. I desired 3 choices and I desire it to be limited to the customer pressing a button simply once and then email lock. Moreover, I required that on the 3rd button it would be a notification box which says: Message Required Justification. I would like to unlock a message box or a counter email for any notifications in which will be returned to me, can you recommend please?
Lotus Notes email question button lock questions
Hello Alyssa Smith,
To unlock a message box or a counter email for any notifications you receive, I will suggest that you try the following procedure and see if it might be helpful:
If it happens that the database you are using in lotus is being replicated, you may be needed to upgrade it or alternatively apply a program fix pack which you can find here.
Otherwise you might need to the admin who is in charge of the notes and let him have a look to find out who is working on the DB, and then manually close the databases and then restart the Notes services.
But if you are sure that no one locked that particular document, they it may be a good thing if you just inquire from the manager and let him have the database unlocked manually.
Or you can try unlocking yourself by going to advanced database properties.