Live Update Error Code: 0x00000000

Asked By AdrianneM 0 points N/A Posted on - 10/16/2011

Hello TechyV,

My laptop came with Norton Security Online and automatically updates itself after a predetermined period of time.

However this error message came up suddenly while I was online.

My initial Norton package that came with the unit has not expired yet and is valid for another six months or so.

Any ideas about how to fix this error?

Thank you.

Control Panel Initialization Failed

LiveUpdate could not access its settings. Error Code: 0x00000000

OK

• Status: Open
• Question Views: 2789
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Misc Software

Best Answer by Noel Sam

Go To Solution

Answered By Kimberly Adams 0 points N/A #92529

Live Update Error Code: 0x00000000

Hi AdrianneM,

This can be caused by Permission problem. One solution to this would be to uninstall Liveupdate from Add Remove Programs. 

Go to your control panel > Programs (Uninstall a program) > Look for Liveupdate > uninstall and then reinstall it. Check the Web URL: 

The file that you should install would be lusetup.exe

Another way to solve your issue is to Update your Norton.  Or just simply reinstall it. 

Go to this link for more information and to download the update: 

I hope this answers your questions.

About Kimberly Adams

Questions
0

Answers
5

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 10/16/2011
• Question Category: Misc Software

Best Answer

Best Answer

Answered By Noel Sam 10 points N/A #92530

Live Update Error Code: 0x00000000

You can solve your issue by following my steps:

How to fix:

Install the latest compatible release of Live Update for resolving this issue.

First you have to uninstall Symantec Live Update From your Control Panel Add/ Remove Section.

1. Then go to run option from your Start Menu or press windows key and r.
2. Type “regedit” in your run box.

Then Change the following registry key

HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData
value=%APPDATA%

Change it to the given registry:

HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData
value=%USERPROFILE%AppDataRoaming

Now, you have to check left folders by Live update and if it is there then you have to remove it from here.

For Windows XP/2003 

C:Program FilesSymantecLiveUpdate, 

C:Documents and SettingsAll UsersApplication DataSymantecLiveUpdate.

 Windows Vista/7/2008

C:Program FilesSymantecLiveUpdate,

C:Program DataSymantecLiveupdate.

1. After doing this you have to reinstall Symantec Live Update
2. You can repair install Symantec Antivirus 10.x or later.
3. Now run Live Update.

Thank You.

About Noel Sam

Questions
2

Answers
58

Best Answers
32

• Vote Up 0 Vote Down

• Posted on - 01/11/2012
• Question Category: Misc Software

Answered By Sharath Reddy 590495 points N/A #315599

Live Update Error Code: 0x00000000

If you have a Norton product like Norton Internet Security and it is stuck with this error, try to uninstall and reinstall it. Download the free version of Revo Uninstaller and install it. Once installed, start Revo Uninstaller then select your Norton product among the applications and click “Uninstall”. Follow the normal uninstall process.

When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds. This removes everything the program created on your computer. When it is finished, exit Revo Uninstaller then install your Norton program back. See if this works. You can also download Norton Removal Tool to uninstall your Norton product. This tool removes the following Norton products:

• Norton AntiSpam 2004 and 2005
• Norton AntiVirus 2003 – 2012
• Norton Ghost 2003, 9.0, 10.0, 12.0, 14.0, and 15.0
• Norton GoBack 3.1 – 4.2
• Norton Internet Security 2003 – 2012
• Norton Password Manager
• Norton Personal Firewall 2003 – 2006
• Norton SystemWorks 2003 – 2009
• Norton Confidential Online 2007
• Norton Add-on Pack 1.0 – 4.0
• Norton Save and Restore 1.0 and 2.0
• Norton 360/Security Suite/Business Suite 1.0 – 6.0
• Norton Safety Minder 1.0
• Norton SafeWeb 3.2

If your Norton product is much newer and is not listed, download the Norton Remove and Reinstall tool.

About Sharath Reddy

Questions
1

Answers
14599

Best Answers
2290

• Vote Up 0 Vote Down

• Posted on - 03/12/2019
• Question Category: Misc Software