InDesign 3 – AMT Subsystem Failure

Asked By gloriawburbage 20 points N/A Posted on - 07/30/2012

Hello experts,

I want to run InDesign 3, but I was unlucky, I am getting a problem connected with Adobe’s activation code.

According to Laplink I get the following error message.

AMT Subsystem Failure

The licensing subsystem has failed catastrophically. You must reinstall or call

customer supports.

                                                                                                   OK

Please give me a solution.

Thanks in advance.

• Status: Open
• Question Views: 1941
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Photos / Graphics Soft.

Answered By Carl Jack 10 points N/A #139841

InDesign 3 – AMT Subsystem Failure

Hello Gloria,

The following solution should help you solve that problem:

You will have to make sure that the executable file of the application is found in the folder that it was installed in as follows:

• For windows OS: You will check the following directory: C:Program FilesAdobe[application name]
• For Mac OS you will check the following directory: Application folder/[application name]

Another way to solve the problem will be restarting the FLEXnet Licensing Service, and the re-enabling it later. Note that this can be done for windows OS only. The following is a process showing how you will do it:

• You will need to access the Administrative Tools control panel.
• And then double click on Services.
• Locate the FLEXnet Licensing Service and then double click on it to open its properties.
• Thereafter you will change Startup Type to manual, restart the service and the restart the application.

Regards,

Carl

 

About Carl Jack

Questions
1

Answers
1657

Best Answers
417

• Vote Up 0 Vote Down

• Posted on - 07/30/2012
• Question Category: Photos / Graphics Soft.