Wifi Connection Issues on Acer Aspire Laptop

Wifi Connection Issues on Acer Aspire Laptop

Hi,

I have read the issue that you have with your wireless connection. As you mentioned, you’re able to access the internet after the computer rebooted and then the connection will drop, in this case the issue can be the Linksys router that you’re using or the wireless signal the Linksys is giving out to your computer. Here are the things that you need to check and do to isolate the issue:

1. Check the signal of the wireless; you can see it at the lower right corner of the screen, near the time of the computer.
2. If the signal shows excellent, there might be intermittent connection with your internet that’s why it’s dropping out.
3. If the signal is poor that means that the wireless router needs to be restarted first together with the modem that you’re using and if after the restart you’re still having the same issue, we need to configured the router and have the channel change for the computer to detect it. Here are the steps on how to access the router
   • Click the start button
   • Click RUN
   • On the run bar type in: cmd
   • Hit Enter
   • A black screen will load up, and then you will see a blinking cursor
   • On the blinking cursor, type in: ipconfig and the hit enter
   • Look for the gateway ip address and then write it down
   • Open internet explorer
   • On the address bar, type the gateway ip address that we wrote down (if you can’t access the router’s page, connect your computer directly to the router using an Ethernet cable)
   • Then Hit Enter
   • You will see the homepage of the router that you’re using
   • Look for the wireless setup and change the channel to either 6, 9 or 11
   • Click Apply
   • Try reconnecting to the wireless network again and check if you’re still having the same issue

If you’re still having issues try resetting the wireless router and configure its wireless again. If the problem is still not resolved have the wireless card on the computer be checked.

We can also check if the wireless is the issue by observing your connection by using an Ethernet cable connected directly from the wireless router going to the computer. If the connection works fine with the wired connection that means that the wireless is the one having issues and that you just need to follow the steps to configure the router that you’re using.