Getting a license error when trying to start up 3ds Max 5

Asked By 20 points N/A Posted on -
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Hello,

As the subject says, I'm getting a license error when trying to start up 3ds Max 5. During installation, this pops up. I couldn't find a solution to this problem. Please Help. Thanks

There has been an unexpected error with the license Management system

3ds max 5.1

There has been an unexpected error with the license

Management system. Please contact your system administrator

Or dealer. Error [436:4:1]

OK

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Answered By 0 points N/A #173635

Getting a license error when trying to start up 3ds Max 5

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Hi there Dominic D Beaton,
 
This is either compatibility or permission problem.
 
In case you are trying to run the software on the Windows Vista, you won't be able to complete the installation, as the software is not compatible with that version of the operating system. You can eventually try running the installer in Windows XP compatibility mode, but my advice would be to either update or downgrade your operating system or install the virtual machine with the Windows XP installed on it. 
 
If you are using any other operating system than Windows Vista, this is a simple permission problem. In order to install the software, please either log in into your Windows with the admin account or run the installer as administrator. You can do that by right-clicking the installer icon and choosing the 'Run as administrator' option from the menu.
 
I would also recommend you to temporarily disable your antivirus software just to be sure that your security tools are not blocking the installer. 
 
Best regards,
Drake Vivian

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