32-bit and 64-bit versions of Office programs don’t get along

Asked By Casey J Anthony 50 points N/A Posted on - 05/14/2014

Hi,

When I try to install Microsoft Office in the computer I ended up with an error message. I have Microsoft office professional plus 2010 and Microsoft office 32-bit components 2010 in the computer. I do not understand where I went wrong. Experts please suggest me an alternate solution. Your help is great. Thanks.

 

We found a problem!

We’re sorry, Office (32-bit) couldn’t be installed because you have these 64-bit Office programs installed on your computer:

Microsoft Office Professional Plus 2010

Microsoft Office Office 32-bit Components 2010

32-bit and 64-bit versions of Office programs don’t get along, so you can only have one type installed at a time. Please try installing the 64-bit version of Office instead, or uninstall your other 64-bit Office programs and try this installation again.

Go online to look for additional help.

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• Question Category: Microsoft Office

Answered By points N/A #167944

32-bit and 64-bit versions of Office programs don’t get along

Hello,

Such error only happens when you attempt to install both Office x86 and Office x64 version. This is not recommended because only one architecture is allowed to be installed. If you have any older version of Office x86 products installed on your system, you can’t install any Office x64 products even if the product is newer.

All you have to do is to remove the older version of Office and then install the required one.

1. Go to Start Menu >> Control Panel >> Programs >> Programs and Features.
2. Find out the existing Office installation.
3. Select, right-click on it and choose “Uninstall”.
4. After uninstallation is complete, restart your PC.

Now you can install the required version of MS Office on your PC.

If you don’t want to uninstall the older version of MS Office, you have to install the newer product according to the older one’s architecture. For example, you have installed Office 2010 x64 before so you have to install MS Office 2013 x64.

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• Posted on - 05/14/2014
• Question Category: Microsoft Office