I cannot download or update apps from the Google play store on my Android phone. A screen comes up with the 491 code error. What is the fix for this?
Many users have reported the 491 code error in the Play store. Here are the effective fixes
Method 1
Restart your device.
Method 2
a. Open Settings on your phone.
b. Open Apps/ Application Manager.
c. Open Google Play store.
d. Click on Force stop/ Clear data/ Clear Data.
e. Try to download/ update apps.
Method 3
a. Open Settings.
b. Open Account.
c. Select your account that is facing the problem
d. Remove account.
e. Restart the device.
f. Again, go to accounts in settings, and add your account.
g. Check the Play Store.
