Unacceptable algorithm error has occurred

Asked By Wallace D Woolard 0 points N/A Posted on - 11/14/2013

Hello,

I newly installed Cryptography on my system and got an error message running Microsoft Office requiring an update. I can’t understand this whole message. I hope you can guide me with a good solution. Thanks.

 

Request Detail Information: Request user ID: TOMDEMOAdmin Request type: Certify Request path: /_wmcs/certification/ Certification.asmx Request time (UTC): 2013-03-05 02:04:48 User Ip address: 10.0.0.11 User machine name: 10.0.0.11 Exception type: Microsoft DigitalRightsManagement. Cryptography.UnsupportedCryptographicSetException Error message: The given certificate does not contain an acceptable combination of asymmetric key and signature hash algorithms.

• Status: Open
• Question Views: 1141
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Microsoft Office

Best Answer by Vega Wilken

Go To Solution

Best Answer

Best Answer

Answered By Vega Wilken 0 points N/A #174648

Unacceptable algorithm error has occurred

Hi Wallace,

Your problem may occur due to the exchange server OS was not patched though the AD RMS Cryptographic Mode 2 was enabled. To resolve the problem install the appropriate patch on the server OS.

Be informed that, clients must be windows Vista SP2 or upper and must be 2008 R2 SP1 of AD RMS server. Cryptographic change signature support from SHA-1 to SHA-256 and signature and encryption support from RSA 1024 to RSA 2048. To support Cryptographic both server and client require and additional software and at least SP3 required for Exchange 2010.

About Vega Wilken

Questions
3

Answers
24

Best Answers
10

• Vote Up 0 Vote Down

• Posted on - 11/15/2013
• Question Category: Microsoft Office

Answered By Nigel Cox 5 points N/A #174647

Unacceptable algorithm error has occurred

Hello,

I understand you got an error code while trying to run Microsoft Office after installing Cryptography, you need to update your Microsoft Office.

Try this out:

1) Disable the firewall. 

2) Delete the Catroot2 folder from "C: WindowsSystem32"  folder.

3) Start Cryptographic Services:

   a) Click Start, click Run, type "SERVICES.MSC" and press enter.

   b) Double click the Cryptographic Services and click Start.

4) Then go to the Windows site and update it.

About Nigel Cox

Questions
0

Answers
78

Best Answers
4

• Vote Up 0 Vote Down

• Posted on - 11/15/2013
• Question Category: Microsoft Office