Roxio Easy DVD Copy Premier Not opening
Yesterday I bought on internet and installed the Roxio Easy Video Copy Premier (HX28CXD0DV1.exe) software on my Windows XP Pro v.2002, with SP3; I upgraded Windows Media player to V.11 as requested during loading.
The Roxio product seemed to load OK, but when I tried to open the video processing part of the product, I got error message: "certificate file is missing or has been corrupted; please re-install it". Uninstalling and re-loading resulted in same error message.
Info on Roxio service site does not seem to address this problem with this particular product. What is the step by step solution or fix ? Dave 4/17/12








