PC Tools Protection Program is unable to start properly.

Asked By Justin Weebb 0 points N/A Posted on - 06/14/2012

Hi, whenever I install the PC Tools Protection Program, I am getting  Application Error like this:”pctsGui.exe or pctsSvc.exe”.

It said that the application was unable to start correctly. How can I solve this problem and make the PC Tools Protection Program run correctly?

See below image notification box.

Please, I need your help here.

pctsSvc.exe – Application Error

The application was unable to start correctly (0xc0000142). Click OK to close the application.

OK

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• Question Category: Anti-Virus Apps

Best Answer by Shovon Gabriel

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Answered By Shovon Gabriel 0 points N/A #145557

PC Tools Protection Program is unable to start properly.

This may be caused by a conflict or a permission problem.

The first thing we should try is to close the PC Tool protection program. Just right click on the icon and choose shutdown.

Next, go to the control panel and uninstall the program from add/remove programs.

Make sure all files and folders related to the software are erased.

After this we reinstall the program.

Just download the program again or insert the disc if that’s what you’re using.

Make sure all files are installed then open the program and the first thing you should do is to run a Smart update.

If this does not fix the problem disable some programs and try reinstalling.

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• Posted on - 06/15/2012
• Question Category: Anti-Virus Apps

Answered By Brandy Gilmore 0 points N/A #145558

PC Tools Protection Program is unable to start properly.

Hi,

This problem occurs due to the missing of exe file of pc protection tool. To fix this problem you have to follow this steps in the below

1. restart computer
2. go to control panel
3. remove all file of the installation
4. download fresh & new version of the tool

you can download from this link

• https://us.norton.com/norton-utilities

         5.  then install

Best regards,

Brandy Gilmore

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• Posted on - 10/17/2012
• Question Category: Anti-Virus Apps