I get uninstall error when uninstalling AVG 11

Asked By Martha Bernardo 0 points N/A Posted on - 03/05/2012

On my Windows 7 I use AVG 2011 free of charge. One day it could not be updated and then I got an error message showing General Error. I tried to reload it many times but it didn’t work. The system restore was an option for me so I wanted to try that as I had already installed Net Fusion but still it did not fix the problem. Later on I thought to uninstall AVG Free but I was not able to do that, so I searched the web for an uninstall tool and found the AVG 11 elimination tool. I wasn’t sure if it worked but I was out of options and tried it. Then I got the following message:

 0xC0070643

 General Internal Error

 Uninstallation failed

 0C0076591

 I think that my computer has a lot of AVG files which are not used and aren’t working. I hope this can be solved.I have already changed my anti-Virus software, even if I have used AVG for a decade with satisfactory  performance until now.

• Status: Open
• Question Views: 869
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Security Software

Answered By Marienade Mali 5 points N/A #114095

I get uninstall error when uninstalling AVG 11

Hello Martha,

I have read your question and I think I have a solution for your problem. I hope this is a big help.

First: Try downloading the AVG uninstall/clean up utility and run it. To run this software, you must run it through administrator.  To do this, right click the file then select "RUN AS ADMINISTRATOR."

Second: You should wait until the “AVG Remover” had finished completely. Then simply restart your PC.

Third: After restart, kindly eliminate these folders on the system:

FOR Windows 7 (since you are using this operating system)

C:Program FilesAVG or C:Program files(x86)AVG

C:ProgramDataAVG8

C:ProgramDataAVG9

C:ProgramDataAVG10

C:Users<user>AppDataRoamingAVG8

C:Users<user>AppDataRoamingAVG9

C:Users<user>AppDataRoamingAVG10

Lastly: Restart PC for the second time then it's done.

I hope I am in the right track of understanding your concern and gave you a hand to fix the problem. I hope this information is of good help.

Good Luck!

Regards,

Mali

About Marienade Mali

Questions
3

Answers
69

Best Answers
21

• Vote Up 0 Vote Down

• Posted on - 03/15/2012
• Question Category: Security Software