DVD-ROM drive is not showing up on my laptop

Asked By Pamela 140 points N/A Posted on - 05/29/2011

DVD-ROM drive is not showing up on my laptop. The problem started after I updated its drivers this morning. I have windows 7 and I used the roll back driver feature but it didn't fix the problem. I also did system restore and rebooted the laptop twice.

I am using a super DVD – Super multi DL drive and this is the first time that I encountered this problem because my laptop is fairly new. I don't want to reinstall the operating system because I have  a lot of files that needs to be backed up.

Do you have any other solutions that could possibly fix my problem?

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• Question Views: 1577
• Answer Count: 2
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• Answer Accepted: Yes
• Question Category: Laptops/Notebooks

Best Answer by Annies

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Answered By Annies 0 points N/A #109258

DVD-ROM drive is not showing up on my laptop

Hi there

In order to resolve this issue you are having, you need to edit some values in the registry in order to make your DVD rom drive to appear again. Follow these steps:

1. Now, Go to Start then Run
2. In Run type regedit and press OK. The Registry Editor should appear.
3. In the Registry Editor, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetContro lClass{4D36E965-E325-11CE-BFC1-08002BE10318} and locate UpperFilters
4. Delete UpperFilters.
5. Now this time, locate LowerFilters from the same location and delete is as well.
6. Restart your computer

This issue you are having is common, and this fix have been tried and tested by many users. I hope this works for you as well.

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• Posted on - 06/14/2011
• Question Category: Laptops/Notebooks

Answered By Steafen hawking 0 points N/A #109259

DVD-ROM drive is not showing up on my laptop

In a laptop a DVD is a plug and play device and it works as a USB drive, so what you can check is that your DVD drive is properly plug in to the socket of DVD drive to do this check just see your laptop where you DVD drive is located and then find a button which is close to it now push that button and a strip will come out push it toward your self and your DVD drive will come out of your laptop now you can check the contacts of your DVD drive and can find the problem easily.

Now to put it back just put it in the socket and push it inwards. When it will be fully fixed then push the strip again to the inner core of laptop and such your DVD is again plugged to your laptop now I hope it will work fine. Although see the drivers for your DVD drive also under the MY Computer and Device management.

I hope you know that.

OK good buy.

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• Posted on - 07/10/2011
• Question Category: Laptops/Notebooks