AVG Error: Update Process Failed

Asked By James Paul 200 points N/A Posted on - 06/15/2011

Hi!

My friends told me about the AVG Antivirus and then I installed it on my PC. I download the free trial version of this software to try it. There was no installation problem but after a while I found a message telling me that I must update the software. I tried to update it by opening the software GUI and then clicked update and I found an error message appearing as follows.

Update process failed..

Reason: Sorry, you do not have

permission to execute avgupdate."

So what can I do to update this software? It is a very urgent issue to the Antivirus software to complete saving my PC.

Thanks in advance.

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• Question Category: Anti-Virus

Best Answer by Joseph Prince

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Answered By Joseph Prince 0 points N/A #115858

AVG Error: Update Process Failed

AVG Update is filled with errors, there are few things you can try, in order to fix it:

1. Try to uninstall and re-install.

2. You can also clean up temporary update files by using a manager, located in the update manager from the AVG UI > Advanced settings > Tools > Update. Select Manage tab and click 'Delete temporary update files' button.

3. You may try to update it manually from here.

If none of this works, I suggest you to change your Antivirus software.

There are lots of free Antivirus available on the internet, like Avast Or Avira.

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Answered By NiketGupta 0 points N/A #115859

AVG Error: Update Process Failed

Hello! James,

Here is your solution. You need to run your AVG Antivirus update as a root, with all administrator rights. Like if you are using Ubuntu. So for running an AVG update it needs to be a root.

So open terminal and use "su" command to become root, then run AVG update.

This solution will work definitely. Please contact if you have any other problem.

Thanks

 

Niket

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• Posted on - 06/15/2011
• Question Category: Anti-Virus