IE Error 4001 when trying to install Silverlight

Asked By Frank James 200 points N/A Posted on - 06/08/2011

I get the above's error whenever I tried to download Silverlight. What I want to do is watch a tv show live online. So when I clicked on the channel, it says I need to install Silverlight for it to work. I clicked download on the site but been getting this error all along.

Reason why I want to want this working is that in case there is a power outage we can still watch our favorite TV show live on my laptop. Our whole family is a fan of this great tv show.

Can someone help me on this?

Thanks

Windows Internet Explorer

Silverlight error message

ErrorCode: 4001

ErrorType: DownloadError

Message: AG_E_NETWORK_ERROR

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• Question Category: MultiMedia Applications

Best Answer by Maria Rienhertz

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Answered By oliver jms 0 points N/A #113558

IE Error 4001 when trying to install Silverlight

Dear Frank James,

As you did not mention the details of your problems and your laptop configurations, I can only give you some suggestions.

1. Do not try to open local html files of machines.
2. On any web server, please host a page.
3. You have to embed an image as content
4. Click on the box written as set the source
5. Type ="/microsoft_silverlight.jpg".
6. Press apply and ok

I think your problem is solved.

About oliver jms

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• Posted on - 06/18/2011
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Answered By Maria Rienhertz 0 points N/A #113560

IE Error 4001 when trying to install Silverlight

• This Silverlight error is with regards to the MediaElement.  That is because it is the only error (4001)  that MediaElement throws.
• Here are a few possible causes for this error:
• Streaming from WMS through an Authenticated Proxy –
• Codec Not Supported by Silverlight
• Incorrect Pathing
• Crossing Zones
• It looks like you have Silverlight installed OK but you  are coming across some other bug while trying to run the MLB content.  Or maybe the MLB content has a problem with an older build?  You can get it with one of these commands (depending on whether you're running X86 or X64):
•  reg query HKLMSoftwareMicrosoftSilverlight /v Version
• reg query HKLMSoftwareWow6432NodeMicrosoftSilverlight /v Version

happy Watching with your TV show!

About Maria Rienhertz

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• Posted on - 08/08/2011
• Question Category: MultiMedia Applications