Windows XP – Lotus Note Error

Asked By 30 points N/A Posted on -


I’m willing to install Lotus Notes 5.0.10 client software over my personal system. As I double click over the Lotus Notes Windows Installer setup file to initiate the installation process, it ended with the following error message. 

"Error 1609. An error occurred while applying security settings. BUILTINPower Users is not a valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connection and click Retry, or Cancel to end the install. Unable to locate the user's SID, system error 1332"

Any help would be appreciated.

Answered By 0 points N/A #141540

Windows XP – Lotus Note Error


You need to add “POWER USERS” and User.

Turn off User Account Control (UAC) and having administrative privileges do the following:

Open the command window by selecting Run from the Windows Start Menu.

Type in cmd, press enter.

Type the following in the command line:

net localgroup Users /add, press enter.

net user "POWER USERS" /add, press enter.

Close the command window.

If the installer’s dialog box is still open click retry, to retry the installation. Or re-run the installations if you press cancel.

Important: Local group and users should be entered exactly as it is. We recommend copying and pasting. No need for permissions to be applied to the user and local group. The installer will do this for you by using the SID of the POWER USERS user and the User group.

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