I have a Dell Inspiron laptop with Windows 8 installed on it. While I am playing games, the video screen suddenly turns green. To be able to play again, it will require me to restart my computer. I just purchased this computer but the issue started to appear since I bought it. Everything is updated so I don't know what is going on. Any help would be appreciated. Thanks.
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Hello,
There are many issues with laptops as they aren’t with so heavy hardware configuration that will enable them to tolerate heavy loads. Perhaps, you’re trying to run HD videos which is not perfectly supported by the graphical part of your laptop and forcing to do which is crashing the OS and restarting the system.
Identify that your Windows 8 is up-to-date. It’ll be the best choice to update to Windows 8.1. Learn how to update to Windows 8.1.
Next, check that your graphics driver is updated to the latest version. It’s also a good cause that older and buggy drivers are unable to render high graphics and crash. Download Dell Inspiron driver.
Check how much RAM you’ve got from Control Panel >> System and Security >> System. Windows 8 is heavy enough that requires high resources. If it’s less or equal than 2GB, you should not consider using Windows 8. You should try to install Windows 7. Learn how to install Windows 7.
If still facing the same issue, it’s better to contact with an expert.
If this issue always happens, where the screen always becomes green when playing a video, check if your media player is compatible with Windows 8 and it is updated to the latest version. If you are using Windows Media Player when the issue happens, check if your video card is using the latest driver.
If you are using an NVIDIA graphics adapter, visit NVIDIA Driver Downloads. For ATI Radeon graphics adapter, visit AMD Graphics Drivers and Software. For computers with Intel graphics adapter, visit Intel Download Center. For Sapphire graphics adapter, visit Sapphire Driver Download Center. For users with AOpen graphics adapter, visit AOpen Download Center.
I don’t think the problem can be caused by a broken video because sometimes you are still able to play a broken video though it will stop at a certain point. When a video is totally damaged, you won’t be able to play it. Also when a video is in HD format and your display as well as the video card doesn’t support it, you will still be able to play it but in a very sluggish way.
When playing an HD video, make sure your video card has at least 128 MB video RAM or higher and your display supports HD format. If the problem continues, use a different media player such as VLC media player.
