Why am I having network problem with remote access?

Asked By 50 points N/A Posted on -
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Why am I having network problem with remote access? I usually have a connectivity issue connecting to our host server remotely. I have troubleshot the problem many times using laptop and pinging the host server to establish connection, without tangible result. Although, sometimes I don’t have issues. What other ways can I use troubleshooting this problem?

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Answered By 0 points N/A #190048

Why am I having network problem with remote access?

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To make access the remote computer and fix the problem you encounter, you follow the below steps:

** Allow Connections for all versions.

** Allow the remote computer connection in the firewall.

** Check the network connection and connect to the appropriate port.

** The client must be able to verify the SSL certificate issues of the server.

** Configure the network level authentication.

** Restart your computer and try again if problem still exists.

 

Answered By 590495 points N/A #315545

Why am I having network problem with remote access?

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If you can’t establish a connection using Remote Desktop Connection, check that both computers have the same date and time. To fix the problem, set the correct date or just synchronize it with an internet time server. To do this, right-click date and time on the system tray and select “Adjust date/time”.

In “Date and Time” dialog, under “Date and Time” tab, click “Change time zone” then select your correct time zone on the next screen and then click “OK”. Next, go to “Internet Time” tab then click “Change settings”. In “Internet Time Settings” dialog, make sure “Synchronize with an Internet time server” is checked. In “Server”, select a time server from the dropdown list then click “Update now”.

In Windows 7, you can select between:

  • time.windows.com
  • time.nist.gov
  • time-nw.nist.gov
  • time-a.nist.gov
  • time-b.nist.gov

In Windows XP, there are only two options available:

  • time.nist.gov
  • time.windows.com

Click “OK” all throughout then try Remote Desktop Connection again and see if it works. If this doesn’t work, repeat the same steps on the other computer. It should fix the problem.

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