VMC Mobile connection not possible

Asked By 0 points N/A Posted on -

I have a Huawei E160X on PAYG.  It performs excellent in the UK with United Kingdom Cellular Hook up En aning

I went to the country and removed the UK VMC application before linking a Huawei K3770 usb hub which set up United Kingdom Cellular Hook up 10.2.102 30707.

Every time I tried in order to attach with the Spanish hub I obtained the Mistake Value 631.

Returning in UK I tried my UK hub it, furthermore was incapable in order to attach using VMC v10.  I got the same error concept I got in the country although the code was 720.

I tried all the recommendations involved in the error notification box without achievements. I had to remove VMC V.10 and return to edition 9.

Just to get it work again. I wonder if there is an issue between the two gadgets due to the uninstaller making behind some configurations. Can any of you provide me a suggestion about this? 

I'm completely confused. I attached below the error notification for the ease of your understanding.


Mobile connection not possible.

-set your current mobile as the default device under the device tab in the advanced window

-Ensure that no other application are using your mobile device and try again in a short while

-Delete the device under the 'device'tab in the advanced window,add it back again,and try connecting

-If you see the Account type option in the option window, check that the right account is selected for your sim.

If this error persists,please contact Support at your mobile network operator.

Support information:

RAS error cod 720

Did any of you face this problem before? If yes, then please share your experience and suggestions. I would be very grateful to you.

Answered By 590495 points N/A #145546

VMC Mobile connection not possible


I think the problem with your USB dongle modem is only with its settings in the modem’s application.

I am also using one type of Huawei USB dongle modem here and if you’ll look at its application or its dashboard, it has two (2) profiles in it that you can use.

The first is for postpaid subscribers, which is, for those users that have monthly subscription account where they receive a monthly subscription bill.

The second profile is for prepaid subscribers, which is, for those users that don’t have a regular monthly subscription bill. Selecting the wrong profile when you are connecting to the internet will result in the same error that you received.

If you are a prepaid subscriber, select only the Prepaid profile when you connect the USB dongle. And if you’re a postpaid subscriber where you signed up for a monthly subscription bill, select the Postpaid profile instead whenever you connect.

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